Stack AI - Knowledge Bases and file/url indexing outage – Incident details

All systems operational

Knowledge Bases and file/url indexing outage

Resolved
Operational
Started 5 months agoLasted about 7 hours

Affected

Web Application

Major outage from 12:00 PM to 3:18 PM, Degraded performance from 3:18 PM to 4:14 PM, Operational from 4:14 PM to 6:52 PM

API

Major outage from 12:00 PM to 3:18 PM, Degraded performance from 3:18 PM to 4:14 PM, Operational from 4:14 PM to 6:52 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    All knowledge basement and indexing nodes are currently out of service

    We are currently investigating this incident.